Updates

What’s changed in BetweenUS Forum

The things members notice, newest first. Smaller fixes go out continuously and are not all listed here.

Inviting someone, and reaching us

Most of this round is about the two things members asked for: an easier way to invite someone, and an easier way to tell us something.

Inviting someone is now one message from you

The invite card on your conversations page leads with Share it yourself: WhatsApp, your own email, or copy the message. It writes a short note for you, with your own link in it, and you can edit it before you send. Anyone who signs up from it is still counted as your invitation, wherever you sent it from.

If you would rather we sent it, the email form is still there, and we now tell you when we have: a short receipt naming who it went to, and a note when each person signs up.

Something to share besides a signup link

The essay that started this, The Conversation We've Stopped Having, now lives on the site. It is the piece that ran in the YPO Democracy Group newsletter, and it is what the share message points at, with a proper preview card when you paste the link into WhatsApp or iMessage.

When someone you invited joins

You get a note. If they used your link rather than an emailed invitation, they are asked on the last screen whether we may tell you who they are. If they would rather not, you hear that someone joined, without a name attached.

Telling us something

There is a Feedback button at the top of your pages now: what is broken, an idea, or anything else. It goes straight to the people building this, with the page you were on attached so you do not have to explain that part. Where a community has set one up, there is also a WhatsApp link beside it, for when a message is easier than a form.

Leaving, on your own terms

At the bottom of your profile you can pause matching, as before, or delete your account outright. Deleting removes your profile, your answers and your sign-in for good, cancels anything scheduled and tells your partner, and sends you a confirmation. Conversations you had stay in your partners' history without your name on them. No email to anyone, no waiting.

Joining is quicker, where it should be

Each way into a community can now work differently. An invitation from a member opens signup straight away. A link that goes somewhere broad, like a newsletter, still gets a look from the team before anyone is paired. Either way you are asked how you are connected to the organization, and which chapter you are in, once.

Calendar

Google has verified our calendar connection, so the warning screen is gone and the card on your page is three lines instead of a paragraph. Connecting is still optional, and it still reads only whether you are busy or free, never event names or details.

What the pre-pilot changed

Thank you to everyone who tried BetweenUS Forum in August. You told us where it was clunky, where it went quiet, and where it made you do the same thing twice. Here is what changed as a result.

Pairings built on real differences

Signup now asks where you stand on the topics you pick, one short statement at a time. You can pass on any statement, set a topic aside, or come back later. Nothing is shown to anyone else.

Those answers are how we pair you. When you are matched we tell you both which question is the one you see differently. That is the point of the conversation, so we name it.

Scheduling that does not stall

When you suggest times you can add a short note, and your partner sees it with the times. If a suggestion sits unanswered, the other person gets a nudge; if every suggested time passes, the round resets rather than sitting in limbo. There is a way back out of suggest different times if you change your mind.

Replying to a scheduling email now has somewhere to go: notes between partners live on your conversation page, and every scheduling email says so plainly instead of disappearing into an unread inbox.

In the call

The topic and the agenda are in the room with you, on any screen size. There is a text chat for passing a link or a spelling; it stays in the room and disappears when the call ends, like the rest of the conversation.

A call that ran late, or never quite happened, no longer gets stuck as scheduled. We work out what happened and ask you only when we cannot tell.

After the call

The short survey now has one optional question written to be shared: what you will take away. You choose the credit for each quote, with your first name or as a member, and nothing is shared without that choice.

Start a conversation

Curious why any of this exists? Read the story behind BetweenUS Forum. Already a member? Tell us what you think with the Feedback button at the top of your pages.